WHAT’S HAPPENING?

Windows Virtual Desktop Is Now Available

For All Staff Connecting Remotely

ITA has transitioned from Citrix to a more robust virtual environment called Windows Virtual Desktop (WVD). Like Citrix, WVD provides an alternative for staff to access ITA resources when they do not have access to an ITA workstation.  All staff can now install WVD on their personal computers.

To install WVD, view details below.

WHAT SHOULD I DO?

1.  Follow this guide to install WVD on your personal computer.

Questions?  TSI Customer Support has Answers.

Self-Service: https://itaprod.servicenowservices.com/sp

Email: CSC@trade.gov

Phone: 202-482-1955 or 877-206-0645 (Toll Free)